Thamestec Ltd provide network support services in Essex, London and Kent. Network support services include pay as you go and remote network support. We can also provide you with a network support contract that suits your business needs.
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Network Support Contract Essex, London & Kent.
Not only does a contract make budgeting easier, it provides a valuable framework for our working relationship. Embedding our services into your company’s processes allows us to provide consistent and truly personalised IT support. This guarantees quality and peace of mind for you.
We can also provide a fixed price service to manage regular IT maintenance routines. We can perform daily checks of your systems. This allows us to pro-actively remedy any issues before they become a problem. We perform server and desktop health checks to ensure system software is up to date with any patches and security updates.
Whether you are looking to outsource all or just part of your IT support services, Thamestec can develop a unique solution to meet your needs. Find out how we can help.
Pay As You Go Network Support.
Whether you’re budget-conscious or you just don’t want to commit to a contract, Thamestec offers a handy Pay As You Go service to suit your needs.
With competitive hourly rates and billing increments of just 15 minutes, you can benefit from our reliable network support services as and when you need them. Discuss your Pay As You Go requirements with a knowledgeable Thamestec consultant.
Remote Network Support.
We use our remote technical network support model that allows our technicians. With your permission, we will access your PC or server from our office locations. We are able to do this by using our remote support tools. These enable us to connect securely over the internet to your equipment. This creates a virtual environment where it is as if we are sitting directly in front of your PC with you.
Our expert technicians will take control of your computer’s mouse and keyboard while you watch as they work to resolve the problem. Our remote IT model allows us to quickly respond to most issues, so you don’t need to wait for a tech to arrive at your site. Why not discuss your requirements with one of our knowledgeable experts.