Remote IT Support

Thamestec IT Support Services Essex providing remote IT support in Essex, London and Kent. Remote IT services including desktop support (PCs & laptops), computer network support and server support.

Call 0203 488 0167 or submit a Customer Enquiry

Remote IT Support Essex, London & Kent.

A Thamestec Remote IT Support contract gives you greater control over your IT business budget. We use our remote technical support model that allows our technicians – with your permission of course – access to your desktop PCs, laptops or server(s) from our office locations. So we are able to do this by using our remote support tools to connect securely over the internet to your equipment. This creates a virtual environment as if we are sitting directly in front of your PC with you. Our expert technicians will take control of your computer’s mouse and keyboard. You can watch as they work to resolve the problem.

Our Remote Support model allows us to quickly respond to most issues. So you don’t need to wait for a technician to arrive at your site. Why not discuss your requirements with one of our knowledgeable experts.

Remote Support services in Essex

Don’t want to be tied to a long term contract? Then why not consider Pay-As-You-Go.

Whether you’re budget conscious or you just don’t want to commit to a contract, Thamestec offers a handy Pay-As-You-Go service to suit your needs. With competitive hourly rates and billing increments of just 15 minutes, you can benefit from our reliable support services as and when you need them. Discuss your Pay-As-You-Go requirements with a knowledgeable Thamestec consultant.

ALL SERVICES DELIVERED BY ITIL TRAINED & ACCREDITED STAFF

Reasons to use Thamestec for remote IT support:-

IT Help Desk & Flexible Support options – helping businesses with their day-to-day IT issues. Tailored support to give you the most cost effective solution available.
Network – manage, protect and optimise the communications fabric of your business.
IT Security – protect all five threat vectors – end points, data, network, email and web.

ITIL Certification for IT support services

remote IT support for First Intervention Training Ltd.

One of our clients that we provide remote IT services for is First Intervention Training

Thamestec provide IT support in Essex, London & Kent.

Areas include Basildon, Bexleyheath, Brentwood, Canary Wharf, Chelmsford, Dartford, Erith, Hornchurch, Purfleet, Rainham, Romford, Sidcup, South Benfleet, Southend, Stanford-le-Hope, Thurrock, Upminster etc.